We live in a society where everything is defined by its value. When it comes to taking Customer Centric Approach, Customer Value plays a vital role because by adding Customer Value, companies gain Competitive Advantage. [...]
While society continues to better understand the Importance of Customer Service The Importance of Customer Service we still come across business who haven’t drawn up a Customer Centric Strategy. In other blogs we have looked [...]
Centrecom offers a one-stop shop service when it comes to Outsourcing of Back Office operations. An integral part of our operation is our specialization in Revenue Accounting services where highly specialized staff give peace of [...]
With Back Office work often being put at the back of the operations, we often don't understand that such tasks are often the backbone of a company's operation. Have you ever considered the advantages that Outsourcing of such Back Office work brings along? Have a quick read through as to what type of work can be outsourced and the benefits of outsourcing this.
Did you know that despite the online travel market presence, General Sales Agency (GSA) still play a significant role in an Airline's marketing strategy that at times can bring back 10-20% growth each each year? Have a look at this blog to get a quick insight at the benefits of Airlines partnering up with a reliable GSA