People believe that companies that deliver results are focused on keeping their customers at the heart of their operation. This impression might be true, however, delivering productive results and being efficient might not always deliver [...]
Research has shown that the key to giving a good service or a good product is by understanding your customers. Taking a customer centric approach involves getting to know your customers so you can be [...]
We must all agree that the way the world works has changed and this is mainly because with modern technologies being introduced, achieving efficiencies and remaining competitive has become more important than ever before. Here [...]
The Client's Story The Client comes from the Social Care Industry, and is committed to help customers of all ages from birth into retirement live a socially acceptable life by providing financial assistance and helping [...]
In today's world and fast-paced lifestyle, the saying “time is money” is gaining more prominence. Companies, no matter how big or small, know that with the continuous changes to technology, and the ever-increasing demands and [...]
The Client's Story The Client comes from the Tax and Finance Industry, and is the main regulating body in the market, servicing both individual customers, as well as companies and sole-traders. What was missing? [...]
Centrecom offers a one-stop shop service when it comes to Outsourcing of Back Office operations. An integral part of our operation is our specialization in Revenue Accounting services where highly specialized staff give peace of [...]
With Back Office work often being put at the back of the operations, we often don't understand that such tasks are often the backbone of a company's operation. Have you ever considered the advantages that Outsourcing of such Back Office work brings along? Have a quick read through as to what type of work can be outsourced and the benefits of outsourcing this.