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Services 2018-03-09T14:10:45+00:00

How can we help?

How can we help?

Multi-Channel
Contact Centre

We understand that it takes a solid IT infrastructure, constant training and multiple communication touch points to offer a truly remarkable customer experience.

With a number of services that give our customers, big and small, access to multi-channel support, we offer packages that entail key services, however we also tailor-make packages for more complex set-ups.

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Multi-Lingual Customer Service

We offer high-quality services in the simultaneous handling of large numbers of incoming and outgoing calls, all in the language in which your customers are fluent in.

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VIP Client & Sales Management

At Centrecom we offer custom solutions tailored to your business needs. We provide fully-integrated solutions that help our clients acquire new customers and develop stronger customer relationships.
Our Outbound and Inbound Services cover all digital channels and all our services can be offered across all your platforms and channels in all the languages we provide 24/7.

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Airline Representation & Accounting

We offer a complete multi-channel solution to allow for a successful and consistent revenue accounting process, including customised reporting functions, specialised for the airline industry.

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Business Process Outsourcing

Shared Agents or Customer Support as a Service (CSaaS) is our new service proposition offering; small but fast growing SME’s and start-ups can reap all the benefits from high quality and professional customer support service and we make this accessible at an affordable price.

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Content Marketing

Content Marketing is fast becoming the most effective means of communication as clients prefer informational messages rather than promotional ones. As a small company you may not have the resources to produce material such as articles or social media posts. This is where Centrecom steps in.

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Ready to Talk?

We’re here to listen

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