The strategic location of our offices allow us to connect with customers world-wide. We offer a great base for resourcing with a significant part of employees being foreign nationals and youngsters with multiple language capabilities including English, Maltese, French, German, Italian, Spanish, Portuguese, Arabic, Russian, Chinese, Mandarin and Hindi languages.
Our competitive advantage lies in the cultural proximity of our agents to your customers and we assure the highest levels of proficiency by employing high quality Customer Support Agents (CSAs) that are either mother tongue speakers or second language speakers. Whether it be supporting customers via telephone, email, live chat or social media platforms, our multi-lingual CSAs will ensure to professionally assist your customers in the language that they speak.
Through our modern IT infrastructure and our CSAs’ ability to connect with your customers, we can successfully promote your business in the language of your target market, and we will make it easy for you to add on languages as your international base grows.